> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leamout.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call events

> Consume normalized call lifecycle events from Leamout.

Leamout normalizes telecom lifecycle changes into durable domain events.

Current call event types include:

```text theme={null}
call.initiated
call.ringing
call.answered
call.active
call.held
call.resumed
call.completed
call.failed
call.cancelled
call.recording.available
```

Call events include the Leamout call ID, SIP call ID when available, application and organization IDs, `from`, `to`, direction, public status, media state, occurrence time, and lifecycle-specific fields such as hangup reason or duration.

Events are written through the transactional outbox before asynchronous delivery so telecom history does not depend on an in-process callback succeeding.

Use [webhooks](/guides/webhooks/overview) to receive subscribed events over HTTPS.